5 min read
A handyman website needs a job menu in the words customers use, a clear way to ask for a visit or send a photo, your service area, and proof you show up. Handyman customers want small things fixed by someone dependable, so the site should make that easy to see in a few seconds on a phone.
Handyman customers rarely arrive with a big plan. They arrive with a short list and a worry: who can I trust to do this properly, and will they actually show up?
Your website answers both. It does not need to be big. It needs to be clear.
What should the homepage show first?
On a phone, the top of the screen is your whole pitch. Put these there:
- Your name and the towns you cover
- A call button and a “request a visit” button
- One sentence about what you do, like “Repairs, installs and small projects around the house”
- A real photo of you or your van, in work clothes
A face and a vehicle do a lot. A homeowner about to let someone into the house wants to see a person.
How do you build a job menu that people read?
Your menu is the heart of the site. Customers search for the task, so the page should speak in tasks. Group them so a person finds theirs in one glance.
| Group | Examples of jobs to list |
|---|---|
| Doors and windows | Sticking doors, new knobs and locks, weatherstripping, screens |
| Walls and paint | Drywall patches, caulking, touch-up paint |
| Mounting and assembly | TVs, shelves, curtain rods, furniture, grab bars |
| Fixtures and small installs | Light fixtures, faucets, toilet seats, ceiling fans where your license allows |
| Outdoors | Gate latches, deck board swaps, hose bibs, gutters |
| Rentals and turnovers | Punch lists, small repairs between tenants |
This is a starting point. Use your own list, drop what you do not do, and say which items need a licensed trade in your area. Rules for handymen vary by state and sometimes by city, so check yours before you list anything involving electrical, plumbing or gas.
How do you show pricing without painting yourself into a corner?
Three honest options, depending on how you work:
- Minimum visit. “Our minimum visit is [amount] and covers the first [time].” Good for one-person shops with travel time.
- Hourly rate with a note. “Typically billed hourly with a minimum, plus materials.”
- Price by job. “Send a photo and the task and we will give you a number before we come.”
Pick the one you actually use and say it the same way on the site, in your text replies and on the phone. Do not publish a number you will not honor. All prices vary by market, so base yours on your own costs.
What should the request form ask?
Small-job customers will not fill in a long form. Keep it to what you need to say yes or no.
“ Name Mobile number Town What needs doing? (a few words per task) Upload a photo (optional) Preferred day: [morning / afternoon / flexible] “
Add a line below the button: “We reply the same day when we can.” Only write it if it is true. Then check your form notifications reach your phone. Our post on contractor contact forms versus call buttons helps you decide what to put where.
What proof helps a handyman site?
- Photos of finished small work. Hung shelves level, a patched wall painted flush, a neat caulk line. Close shots read well on a phone.
- A short “how a visit works” section. You call or text before arriving, you protect floors, you clean up, you walk through the work. Four lines.
- Reviews. Pull real Google reviews to the homepage, preferably ones that name the job.
- Insurance and license details, where they apply. See licensed, insured and bonded on your website for how to word it truthfully.
What should you leave off?
- A stock photo of a smiling man with a toolbelt
- A giant “we do everything” banner with no list
- A phone number that only appears in the footer
- Tiny text and tiny buttons that fail on a phone
If you are tempted to promise “no job too small,” only keep it if it is true. A customer who calls with a small job and hears “that is under my minimum” feels tricked.
How do you handle repeat customers on the site?
Handyman work repeats. A customer who liked your first visit will call again, and often refers a neighbor. Make that easy:
- Add a line on the contact page: “Already a customer? Text us your list.”
- Keep a short page of recent jobs so returning visitors see you are active.
- Show your service area clearly so referrals know whether you cover them.
What should you do this week?
- Write your job menu in the six groups above, keeping only your real jobs.
- Decide on your pricing sentence and use it everywhere.
- Set up the six-line request form and test it.
- Photograph your next five small jobs with a phone.
- Check the site on your own phone over cell data.
Read the contractor website guide for the larger structure, and the handyman page for how a site fits this trade. If you would rather not build it, the Builders Presence website is part of one flat plan, month to month.
Common questions
Should a handyman website list every job?
List the jobs you take most, in the words customers use, and add a catch-all line for related work. A long list of every possible task makes the site hard to read. Group by room or type, such as doors, walls, mounting and outdoor, and keep a line inviting people to ask about anything not listed.
Should a handyman show hourly rates online?
It depends on how you price. If you charge a minimum visit fee or an hourly rate, saying so up front filters out mismatched calls. If you price by job, show what drives the price instead. Never show a number you do not intend to honor. Prices vary, so check your own costs.
Can a handyman site take bookings online?
It can, if you can commit to the slots it offers. A request form where the customer picks a preferred day and you confirm is safer for a one-person business. Whatever you choose, reply the same day when you can, since small-job customers often contact several people.
What proof should a handyman put on the site?
Real photos of finished small jobs, reviews that name the work, your service area, and your insurance or license where your state requires or issues them. Handyman rules vary by state and city, so check yours and state only what is true. A short line on what you do not take on also builds trust.
Want this running for your business?
15 minutes on the phone. We show you the real thing on a real account, you ask whatever you want. No pressure, no contract.
Leave a Reply