Privacy Policy
Effective date: see below
This policy explains how Builders Presence (“Builders Presence”, “we”, “us”) collects, uses and protects information when you visit our website, contact us, or use our services.
Information we collect
- Information you give us: name, business name, phone number, email address, and anything you include in a form, text or call.
- Information from your use of the site: pages visited, device and browser type, approximate location from IP address, and referring pages, collected through cookies and similar tools.
- Client data: if you’re a client, the customer contact details you upload or collect through our systems. We process that data on your behalf and only to provide the services.
How we use information
- To respond to your inquiries and schedule calls.
- To provide, maintain and improve our services.
- To send service messages, and marketing messages where you have agreed to receive them.
- To meet legal obligations and protect our rights.
Text messages (SMS)
If you provide your mobile number and agree to receive text messages, we may text you about your inquiry, appointments, and our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with service providers who help us deliver messages (for example, our messaging platform), solely to provide the service.
How we share information
We do not sell personal information. We share it only with service providers that help us run the business (hosting, messaging, scheduling, payments, analytics), when required by law, or as part of a business transfer.
Cookies
We use cookies to keep the site working, understand how it’s used, and measure advertising. You can control cookies in your browser settings.
Data retention and security
We keep information as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.
Your choices and rights
You can ask us to access, correct or delete your personal information, and you can opt out of marketing messages at any time. Depending on where you live, you may have additional rights under state privacy laws. Contact us to make a request.
Children
Our services are for businesses and are not directed to children under 13.
Changes
We may update this policy. The effective date above shows when it last changed.
Contact
Builders Presence